Once your referral has been reviewed by one of our qualified ENT specialists as suitable for an appointment within the Community service, our friendly administration team will contact you to offer you an appointment in one of our three local clinic locations.
On the day of your appointment, you will be collected from the waiting room by one of our dedicated Health Care Assistants who will guide you to the clinic room where your ENT specialist will greet you.
Our One Stop clinics aim to ensure that everything you need can be completed in the first appointment. This includes:
- Full consultation
- Procedures if required
- Prescriptions for clinical emergency cases which are rare. In most cases we will send prescription advice to your GP and give you a medication advice form for reference.
- Self-management advice to support you at home
- Information leaflets for you to take home
If you need a hearing test as part of your Ear, Nose and Throat treatment will we organise an appointment with a local partner provider for you, we will automatically receive the results of the test and will contact you as soon as they are available to organise the remainder of your treatment.